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Federal CX Experience Associate
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-08-15
Listing for:
IBM
Full Time
position Listed on 2026-08-15
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
IBM Consulting is seeking an Associate Experience Consultant for the Federal track based in Herndon, VA. You will help transform government customer experiences through research, journey mapping, and design thinking, collaborating with multidisciplinary teams and delivering actionable insights.
The role emphasizes customer-centered strategy, cross-functional facilitation, and the potential to travel up to 100% as projects demand.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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