Business Development Operations Analyst

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Full Time Mission Support Herndon, VA, US

Business Development Operations Analyst

Position Type:Full-Time, Exempt

Work Location:Herndon, VA - Remote

Shift:40 hours per week, Monday through Friday

Clearance:U.S. citizenship required, with the ability to obtain and maintain a U.S. government security clearance

Patriot Group International LLC (PGI), voted #1 Best Place to Work by Virginia Business Magazine and Best Companies Group, provides specialized security and risk management services by combining operational experience from special operations, intelligence, and security professionals.

PGI is hiring a Business Development Operations Analyst to support the growth of our defense, intelligence, and critical infrastructure portfolio. This is a full-time permanent role based in our Herndon, VA office. This position reports to the Vice President of Business Development, with a dotted line to the Proposal Manager.

The Business Development Operations Analyst keeps PGI's growth data accurate and the growth rhythm running on schedule. This is an entry level to early career role built for someone who is organized, curious about how systems and data fit together, and interested in learning the government contracting business from the inside.

Day to day, the Analyst maintains the opportunity pipeline and CRM records, builds and improves the Smartsheet workflows, forms, and dashboards that the business development team runs on, prepares recurring reports and gate review materials, and coordinates the meetings where opportunity decisions get made. The role also provides light production support to the Proposal Manager during active pursuits.

Strategy, capture planning, pricing, and proposal authorship sit with the senior business development and proposal staff this role supports. No prior proposal experience is required, and the selected candidate will be trained on PGI's gate process, tools, and reporting standards.

Pipeline and CRM Data Management (approximately 30 percent)

• Maintain accurate and current records for all opportunities, contacts, accounts, teaming partners, and pursuit activity in the CRM and pipeline system.
• Apply the established data standards, naming conventions, required fields, and stage definitions so that pipeline reporting stays consistent and trustworthy.
• Monitor federal and commercial opportunity sources, including SAM.gov, Gov Win, agency forecasts, and customer specific portals, and log qualified opportunities with complete information.
• Reconcile pipeline records against contract, finance, and program data, and ___ any discrepancies to the opportunity owner for resolution.
• Track key dates such as RFI release, draft RFP, RFP release, question deadlines, submission deadlines, award dates, and option period expirations, and send proactive reminders to the owners of each pursuit.

Workflow Automation and Data Integrity (approximately 25 percent)

• Build, maintain, and improve the workflows, forms, sheets, and automations that support the business development gate process in Smartsheet or the designated workflow platform.
• Configure and troubleshoot automated alerts, approval requests, update requests, and reminders so that opportunity owners are prompted without manual follow up.
• Ensure data accuracy and integrity across connected sheets, backend workflows, aggregated data sheets, and front end dashboards.
• Test changes before release, document how each workflow is configured, and maintain a simple change log so the environment stays supportable by more than one person.
• Identify manual or repetitive steps in the current process and propose automation improvements to the Vice President of Business Development.

Reporting, Dashboards, and Scorecard Support (approximately 20 percent)

• Produce recurring pipeline reports and metrics, including pipeline value by stage, win rate, capture rate, submission volume, cycle time by gate, and proposal on time performance.
• Build and maintain…