×
Apply for Jobs Apply for Jobs Post a Job Post a Job Local Jobs Home
Register Here to Apply for Jobs or Post Jobs. X

Customer Ops & Renewal Strategy Lead

Job in Herndon, Fairfax County, Virginia, 22070, USA
Listing for: Deque Systems, Inc
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology firm in Virginia is seeking a Customer Success Manager to own the CS tech stack and renewal forecasting. This role involves managing the end-to-end renewal process, optimizing platforms like Gainsight and Salesforce, and training CSMs in effective customer retention strategies. Candidates should have at least 4 years in Customer Operations or related fields within a B2B SaaS environment.

The ideal applicant will drive metrics related to customer health and retention.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary
Advanced Search