Strategic Managed Services CSM
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-06-08
Listing for:
ISI Enterprises
Full Time
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
The Customer Success Manager (CSM) at ISI Enterprises is essential for maintaining the relationship with managed services customers. This role drives customer retention, manages account health, and coordinates service delivery across teams. Ideal candidates have over three years of experience in customer-facing roles and possess strong communication skills.
They engage regularly with clients and oversee proactive renewal strategies to ensure continued partnership success. The position offers a hybrid work environment and a competitive salary package.
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