Strategic Managed Services CSM
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-06-15
Listing for:
ISI
Full Time
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
ISI is seeking a Customer Success Manager responsible for managing customer relationships for a portfolio of managed services. The role focuses on customer retention, business reviews, and cross-functional coordination to ensure service delivery aligns with customer needs.
Qualified candidates should have over 3 years of experience in customer success or account management and possess strong communication and organizational skills. A hybrid work environment and competitive salary ranging from $85,000 to $100,000 are offered.
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