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Hybrid SaaS Customer Success Specialist
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-06-17
Listing for:
Assured Data Protection
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Client Relationship Manager
Job Description & How to Apply Below
Assured Data Protection, located in Herndon, VA, is seeking a Customer Success Specialist to drive customer satisfaction and long-term success. The role involves managing customer accounts, conducting regular service reviews, and identifying upselling opportunities.
The ideal candidate will have a Bachelor's degree and at least 2 years of experience in customer success or account management. Responsibilities include building customer relationships, resolving problems, and supporting marketing strategies. This position offers a hybrid work schedule, competitive salary, and comprehensive benefits.
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