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AOG Resolution Lead: Ops & Customer Care
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-06-26
Listing for:
Satair
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Satair USA, Inc. is seeking a Resolution Manager for the AOG department in Herndon, VA. This key role involves providing first-level support to the AOG Customer Resolution Specialist team, ensuring high customer satisfaction while managing operations, escalations, and order management.
The ideal candidate will have an associate's degree, 2 years of leadership and data analysis experience, and strong skills in customer service and technical documentation. Join Satair for competitive compensation and extensive benefits.
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