Incident & Service Support Specialist
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-06-30
Listing for:
Integratedcooling
Full Time
position Listed on 2026-06-30
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt/ Disaster Relief, HelpDesk/Support
Job Description & How to Apply Below
Integratedcooling in Herndon, Virginia is seeking an Incident & Service Support Agent to join its operations center. This role ensures front-line emergency monitoring and non-emergency issue management, crucial for customer engagement and system reliability.
The ideal candidate will have a High School Diploma, US Citizenship for security clearance, and flexible availability for 24/7 operations. Prior experience in public safety or emergency response is preferred. This position supports product validation and real-time incident management.
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