Customer Support Specialist Bethesda, MD
Job in
Herndon, Fairfax County, Virginia, 20170, USA
Listed on 2026-07-03
Listing for:
Robert Half
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Customer Support Specialist
We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. This position provides timely customer support, resolves customer inquiries, and maintains accurate records of all interactions.
Responsibilities- Respond to customer inquiries via phone, email, and chat
- Resolve issues and document outcomes in CRM systems
- Escalate complex issues to internal teams
- Identify service trends and improvement opportunities
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