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Hybrid Customer Success Manager - ROI PTO

Job in Herndon, Fairfax County, Virginia, 22070, USA
Listing for: Everfox
Full Time, Part Time position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 93400 - 127900 USD Yearly USD 93400.00 127900.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Customer Success Manager - ROI, Growth, Flexible PTO

Everfox is hiring for a Customer Success role that partners with Account Managers, Professional Services and Renewal Leads to ensure customer success and retention. You will manage onboarding, health checks and service reviews, acting as the customer advocate and driving adoption of Everfox solutions.

You will collaborate with teams to resolve issues, monitor SLAs, and provide guidance on product usage and migrations. A graduate-level technical background plus strong communication is required.

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