Trade Show Assistant

PMMI, the Association for Packaging and Processing Technologies, leads the global packaging and processing industry and hosts trade shows under the PACK EXPO brand.

The Trade Show Assistant provides overall support to the Show Department, working primarily in Exhibitor and Attendee Services and covering all facets of the department from operations to marketing.

• Provide exhibitor and attendee customer service, checking the general Expo email account and responding to phone inquiries.
• Assist current exhibitors with all aspects of their show planning, including accessing the Exhibitor Resource Center and updating online profiles.
• Maintain data integrity of exhibitors' records by updating Salesforce and Map Your Show, and following up on returned mail and emails.
• Execute booth selection for all domestic shows, sending exhibit space confirmations during the booth selection process.
• Process Exhibit Space Applications in Map Your Show, assigning booth space and ensuring confirmation is sent to Exhibitors.
• Proof floor plans, show guides, and other show related documents.
• Process Affiliate Listing forms submitted by exhibitors and confirm with all companies involved.
• Collect and produce materials needed for Staff Book for all domestic trade shows, including on‑site information sheet, updating staff assignments, and other materials.
• Assist the International Trade Show Manager with processing PMMI Pavilion contracts for EXPO PACK Shows, entering orders into MYS and updating contact information in Salesforce.
• Assist Accounting with Trade Show payment collections.
• Assist in the production and collection of Independent Contractor Agreements for show contractors including PACK EXPO Services, Floor Managers, and Floor Manager Clerks.
• Manage on‑site tasks at trade shows, including the Lost and Found program, reservation of meeting rooms inside Exhibitor Lounges, on‑site Exhibit Sales, and collection of feedback from staff post‑event.
• Assist with administrative tasks for the EXPO PACK events, such as processing contracts, supplemental exhibitor orders and proofing exhibitor materials.
• Serve as liaison between the Show Department and the Communications Social Media team, focusing on content creation for Tik Tok, Instagram and other social media channels.
• Maintain general filing of applications and other miscellaneous items.
• Travel to the annual trade show(s) and other events as required to assist with on‑site duties and booth sales for future trade shows.

• 4‑year college degree required.
• Excellent verbal and written communication skills.
• Strong customer service skills, including phone and email.
• Strong organizational skills with the ability to handle multiple projects at once.
• Highly motivated, able to work independently and prioritize work activities.
• Attention to detail and precision.
• Ability to adapt to change with a positive attitude.
• Travel to trade shows required.
• Experience with Map Your Show or Salesforce, a plus.

Salary: $50,000 – $55,000 per year.