Credit Specialist

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Job Description:

Airbus Commercial Aircraft is looking for a Credit Specialist to join our Customer Account and Service Management department based in Herndon,  this role, you will be the main interface between the Customer and Airbus Americas Customer Services for all customer related credit and debt matters. You will also provide support to the AACS Contracts and Contracts Administration function.

Meet the Team:

The Customer Support team provides aircraft operations support throughout the aircraft's operational life. The team coordinates, implements and monitors all services customized to meet the customer’s specific needs, to ensure a positive customer relationship. Our Field Service teams provide technical support so our customers can operate safely and efficiently. Being based at our customers' facilities enables us to have a strong customer relationship and understanding of the airline's technical and operational needs.

Your Working Environment:

The Washington, D.C. metro area is home to multiple Airbus offices:
In our nation’s capital you will find the Airbus Experience Center, a collection of interactive, multimedia exhibitions highlighting the extensive role the company plays in the aviation, aerospace and defense industries in the U.S. and around the world. The D.C. area is also home to our regional corporate headquarters – located adjacent to Washington Dulles International Airport (IAD) - it makes flying in a breeze!

How We Care for You:

Financial Rewards:
Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)Work/Life Balance:
Paid time off including personal time, holidays and a generous paid parental leave program.

Health & Welfare:
Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.

Individual Development:
Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programs and both national and international mobility.

Your Challenges:

Customer Debt Account Creation and Management: 75%
Validate Customer documentation, completion of initial E&C and KYC clearance, and perform initial creation of Customer accounts in the ERP system;

Debt follow up, minimizing financial risk;

Consult with internal HO (Head of) Credit Management, and external underwriters to identify / handle customer credit worthiness and minimize Airbus financial risk;

Detailing the setting and revising of customer credit terms and conditions using the established process;

Create, issue & reconcile consolidated statement of account status reports for each customer;

Provide customer account status reports to customer & Customer Core / GAM team members as needed;

Coordinate with customer Accounts Payable departments to collect all outstanding debt;

Identify, clarify and discuss open issues with the customer (traveling when needed) with backup assistance from the appropriate Customer Core / GAM team members when required;

Extensive communication with external customers regarding payment status of the account and coordination with internal team members to resolve discrepancies;

Extensive communication with internal counterparts such as the Customer Core and GAM team members, as well as our European based colleagues;

Calculate and invoice interest charges as per contractual provisions when appropriate;

Handle AACS…