Technical Account Manager – Customer Success & Solutions
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-08-16
Listing for:
T-MOBILE USA, Inc.
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
T-Mobile USA, Inc. is seeking a role that supports organizational success by ensuring a high-quality customer experience for strategic business customers.
This position manages technical issues by directing team efforts and resolving service challenges quickly, collaborating with cross-functional teams to deliver effective business solutions. The role measures success by customer satisfaction, issue resolution efficiency, and operational improvements, and it directly impacts customer retention
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