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AOG Customer Resolution Specialist - Onsite
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-09-04
Listing for:
Satair
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Satair USA, Inc. in Herndon, VA seeks a Customer Resolution Specialist (AOG) to expedite order fulfillment for Aircraft on Ground purchases and inquiries, coordinating with internal and external teams to drive timely resolutions.
This role supports a 24/7 onsite operation with rotating shifts (1st, 2nd, 3rd) and requires a Bachelor’s degree or equivalent, 3+ years of customer service, and experience in aviation. Mandarin language skills are preferred and travel up to 5%.
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