Accounts Receivable Analyst

As an
** Accounts Receivable (AR) Analyst**, you play a key role in supporting the financial health of our large, dynamic technology organization. You will be responsible for the
** collection, reconciliation, and resolution of assigned accounts receivable balances**, ensuring that invoices are paid accurately and on time.
* Manage and reconcile assigned customer accounts in line with established
** Authority Matrix
** guidelines.
* Research accounts receivable histories for new and existing customers to ensure accuracy and completeness.
* Proactively contact customers regarding outstanding balances based on
** aging reports
** and review-code categories.
* Identify issues blocking payment (e.g., pricing discrepancies, missing documentation, credit holds) and collaborate with internal teams to resolve them.
* Recognize potential
** red flags on accounts
** and escalate them to management as needed.
* Perform detailed reconciliations of accounts and identify appropriate next steps for resolution.
* Manage discrepancies, short-pays, and other open issues to drive
** timely resolution**.
* Accurately research invoice and credit memo histories, including
** RMA/Program
** activity (from RMA issuance through credit processing or program conclusion).
* Support AR team initiatives and be available for occasional
** on-call or non-standard work hours
** when business needs arise.
* ** 1–3 years
** of relevant experience in accounts receivable, credit, collections, or a related finance function.
* High school diploma or equivalent required.
* Associate degree in Accounting, Finance, or a related field
** preferred**.
* Preferred but not required:
State
** State and Local Government contracting
*** Working knowledge of
** account reconciliation and credit procedures**.
* Familiarity with
** RMA/Program processes** (from RMA# issuance to credit processing or program conclusion) is an asset.
* Proficiency with
** Microsoft Office
** applications, especially Excel, Word, and Outlook.
* Basic data entry skills and the ability to perform standard mathematical calculations.
* Ability to use common office equipment and quickly learn/adapt to new systems and technology.
* Strong
** attention to detail
** with a focus on accuracy and efficiency.
* Ability to recognize common accounts receivable issues and contribute to problem resolution with some guidance.
* Organized and able to
** prioritize work and manage time
** effectively in a fast-paced environment.
* Clear and professional
** verbal and written communication skills
** in English; additional local/regional language skills are an asset.
* Demonstrated ability to
** collaborate effectively
** with colleagues and build positive working relationships.
* Comfortable working with people across
** diverse backgrounds and identities**, with a focus on respect and inclusion.
* Resilient and able to
** work constructively under pressure**, especially when faced with high workloads and tight deadlines.
* High level of
** integrity and confidentiality
** when working with sensitive financial and customer information.
* Customer-focused mindset, with the ability to be
** empathetic and responsive
** to customer needs and concerns.
* Ability to remain focused while working at a computer and/or on the phone (or headset) for extended periods.
* ** Elective Benefits:
** Our programs are tailored to your country to best accommodate your lifestyle.
* ** Grow Your Career:
** Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
* ** Elevate Your Personal Well-Being:
** Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
* ** Diversity, Equity & Inclusion:
** It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
* ** Make the Most of our Global Organization**:
Network with other new co-workers within your first 30 days through our onboarding program.
* ** Connect with Your Community:
** Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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