Catering Manager

About UsJoin our award-winning family at the Hyatt Regency Dulles, where taking care of our people is the foundation for our success. We are proud to share our 99.22% associate satisfaction score. We offer a fun and supportive work environment, outstanding training and development and advancement opportunities, competitive pay and benefits, free parking, and Hyatt’s and HEI hotel's discount programs.

We embrace diversity in the workplace and create an inclusive environment for all. We plan fun and engaging monthly activities, an abundance of awards & recognition programs, annual picnic and holiday practices, and a yearly- appreciation week for each department. Our Team is a 4x Convention South Reader’s Choice Award Winner, and a 2024 Trip Advisor Travelers’ Choice Award Winner.

Twice quarterly recognized Hyatt Elite Performer Hotel for Hyatt America’s Regency Portfolio in 2024. We show care for our Team and Guests with our achieved GBAC STAR Facility Accreditation in 2021 for cleaning and disinfecting to a higher standard. Our newly renovated hotel is minutes from Dulles International Airport in Herndon, Virginia, featuring 316 suite-style guest rooms and a 30,000-square-foot LEED-certified, IACC conference center.

We would love to talk to you about your next career move!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation Salary Range: $56,000.00 - $65,000.00 Annually Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No Overview Manage  catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded.

Essential Duties and Responsibilities Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication.

Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets.

Apply yield management techniques and analyze historical data to maximize revenue and profitability.

Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability.

Conduct market research on competitors’ products, services, and pricing to inform strategic business plans.

Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value.

Build and maintain long-term client relationships, ensuring repeat business.

Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities.

Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments.

Conduct hotel site inspections and client presentations with professionalism and confidence.

Participate in trade shows, sales blitzes, and networking events to generate leads.

Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution.

Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction.

Manage A/V…