HR Shared Services Specialist

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Airbus Commercial is looking for a HR Shared Services Specialist (Contract) to join our Human Resources team at the following locations:

Grand Prairie, TX

Herndon, VA

Mobile, AL

Wichita, KS

Atlanta, GA

Miami, FL

The HR Shared Services Specialist (Contract) will be responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources & Workplace. Shared Services team member's to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing services via phone, chat and case management tools the role will also encompass some corporate HR responsibilities and will liaise closely with the corporate HR functions.

Working in our Human Resources department, it's our mission to help support Airbus' greatest assets: our team members. Our team works cross-departmentally as well as with our global counterparts to ensure we are making a positive impact on all aspects of our employee experience.

• Support the operational/ administrative process for all personnel actions for employees, temps and interns.
• Acts as a liaison and clearing house for data and information between HRBPs, HRIS, Payroll, Compensation & Benefits and expatriation activities.
• Provide and analyze data for reporting purposes.
• Assist with annual HR cycles including performance review and open enrollment.
• Manage projects through completion including effectively identifying the scope, objectives, outcomes, and success metrics.
• Work with individuals and teams, both nationally and internationally to deliver projects on behalf of Airbus teams.
• Process and promote Airbus Employee Awards

• Coordinates HR information to ensure 100% integrity of data entered into various HR systems including, but not limited to Workday, Service Now and e-Verify
• Manages processes connected with the onboarding of new employees, transfers, expats and employee changes including but not limited to reviewing and approving updates entered in Workday, I-9 administration, Service Now tickets and other transactions as needed
• Performs termination administration duties, largely consisting of ensuring Service Now and Workday data entry and communication to respective departments
• Maintain accurate records of documentation and transactions and ensure modifications/updates are entered in a timely manner
• Record employee data into the HR system (Workday), manage requests to
• update employees' personal data (data entry, onboarding, offboarding, transfers, corrections, work schedule, and other transactions as needed).
• Respond to Personnel Administration related inquiries and resolve concerns. Provide support and guidance to HRBPs and employees on HR tools as needed

• Demonstrate first class customer service to employees at all times via phones, live chat and case management channels.
• Supporting the positive culture and employee experience at Airbus.
• Support employee engagement, Employee Resource Group, and recognition activities, including service awards.
• Coordinate employment offer activities.
• Manage and deliver the onboarding and offboarding process of employees and facilitate new hire orientations as required.
• Provide initial communication and response to employee HR related questions, re-direct and elevate as applicable.
• Field employee questions on the leave process.
• Other duties as assigned

• Bachelors' degree in Human Resources Management or equivalent experience
• 3 years demonstrated practical experience in the field of Human Resources
• Experience working with IT systems and data
• Experience managing multiple employee requests simultaneously
• Experience working with employees via different communication stream such as chat, in person and phone.
• Working knowledge of HRIS and applicant tracking systems and processes, particular knowledge of ADP, or Workday
• SHRM-CP or PHR certification preferred

• Up to 20 % Domestic travel

• Authorized to Work in the US

• Onsite 80%
• Remote 20%
• Vision:
  Daily able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.
• Hearing:
  Daily able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.
• Speaking:
  Daily able to speak in conversations and meetings, deliver…