Technical Project Manager III, Customer Implementation
Listed on 2026-04-23
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IT/Tech
Systems Engineer, Network Engineer, IT Project Manager, Technical Support
Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConne
X offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.
Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.
Title:Technical Project Manager III, Customer Implementation
The TPM III is a member of the Service Delivery Customer Implementation team and will assist in the installation of Customer infrastructure within EdgeConne
X Data Centers. This position has a hybrid work schedule and requires regular travel. The TPM III reports to Regional Manager, Service Delivery.
- Lead in the installation of Customer infrastructure into ECX sites on time and meeting Customer-defined scope.
- Lead in the delivery of ECX and Customer products including cabinets, cabinet infrastructure, Meet-Me-Room, structured cabling, cross connect, outside and inside plant builds to meet Customer needs.
- Lead in the review of Customer infrastructure build requirements and assist in the creation of quoting of build costs.
- Lead in the communication of project deliverables with internal EdgeConne
X teams in addition to communicating with end Customers on project status. - Serve as team Lead in ensuring onsite safety protocols are followed, onsite EdgeConne
X standards are followed, and general safety practices are adhered to during build of Customer infrastructure within EdgeConne
X facilities. - Lead efforts in management and reporting of Meet Me Room inventory and availability at assigned locations.
- Strong ability to understand Customer deliverables and interpreting into site specific power, space, and network connectivity (fiber and copper) needs within Edge Connex facilities located across the U.S and globally as assigned.
- Lead with oversight of general contractor and sub-contractor selection, project specific management, creation of and management of schedules and onsite build completion of Customer needs.
- Update all appropriate EdgeConne
X systems: CSI, EdgeOS, Rio, Sugar, etc. - Assist in other projects as assigned by Manager.
- Ability to assist with multiple projects from beginning to end.
- Ability to travel to sites as required (approximately 60%).
- Passionate self-starter who puts the hours needed and readily rolls up sleeves to do what needs to be done.
- Ability and willingness to make recommendations on Customer specific needs in addition to site specific build necessities to support both Customer and EdgeConne
X specific needs. - Strong communications, both written and verbal, in leading teams and coordinating with peers and other disciplines on driving projects/issues to closure.
- Work habits must stay organized, independently manage priorities and scheduling, and efficiently work on multiple projects with conflicting deadlines.
- Strong awareness of responsibilities and sense of accountability to projects and Customers.
- Dedicated and effective team player with the ability to perform the tasks required to get the job done. Understanding the contractor scope of work and be ready to lend a hand.
- Ability and willingness to take direction and to implement with minimal direction from leadership. Is hard working, disciplined, and consistently delivers required results.
- Ability and willingness to independently and effectively deliver Customer projects of small to large scope across assigned areas.
- Work habits reflect comfort with ambiguity and agility when goals or situations change.
- Start to serve in mentor role to…
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