SAP NS2 DevOps Engineering Manager; Herndon, VA

SAP NS2 Dev Ops Engineering Manager (Herndon, VA preferred)

SAP NS2 Dev Ops Engineering Manager - Herndon VA (preferred)

This position requires access to customer data. Must be a U.S. citizen. SAP NS2 does not offer Visa sponsor ships for this role.

All internals must have Manager’s approval to transfer.

Job Description

Our Infrastructure Build and Operations organization is responsible for building and operating secure, reliable environments for our customers. We are an automation‑first organization: our teams use Terraform and Ansible to provision, configure, and manage customer environments across multiple clouds.

We are looking for a Dev Ops Engineering Manager to lead the team that builds and evolves the “control plane” for Infrastructure Build and Operations – owning how we orchestrate, standardize, and automate the execution of our build process s role focuses on automating how we build and operate customer environments as well as day‑2 operations (changes, patching, scaling, and lifecycle management).

The ideal candidate combines deep infrastructure‑as‑code expertise with strong people leadership and a product mindset toward internal platforms and tooling.

• Lead and develop a high‑performing engineering team within Infrastructure Build and Operations focused on building and operating automation (platforms, pipelines, and tooling that execute Terraform and Ansible at scale).
• Own the end‑to‑end strategy for how Infrastructure Build and Operations automates both building and operating customer environments, including workflow orchestration, pipeline design, and integration with ticketing, approvals, observability, and run operations.
• Design and oversee implementation of standardized patterns, modules, and frameworks for automated execution of Terraform and Ansible, enabling other build/operations teams to deliver consistent, secure environment builds and routine operations.
• Collaborate closely with environment build teams, operations teams, security, and product stakeholders to understand requirements and translate them into control‑plane capabilities, reusable automation, and self‑service workflows for provisioning and ongoing operations.
• Build and operate robust automation pipelines that orchestrate Terraform and Ansible runs for both initial provisioning and operational changes, including plan/apply workflows, approvals, rollbacks, drift detection, and change reporting.
• Promote and guide adoption of generative AI and other automation tooling to streamline environment builds, incident response, troubleshooting, and routine operational tasks, improving quality and reducing manual effort.
• Oversee implementation and continuous improvement of monitoring, logging, and audit capabilities for Terraform and Ansible executions, providing full traceability of who changed what, where, and when across customer environments.
• Establish and enforce standards for documentation, runbooks, and onboarding materials so that other Infrastructure Build and Operations teams can effectively and safely consume the control‑plane services for both build and operations use cases.
• Partner with leadership to communicate status, risks, and outcomes for major automation and operations‑improvement initiatives, ensuring alignment across Infrastructure Build and Operations and adjacent teams.

• Demonstrated leadership and stakeholder management skills; able to collaborate, influence, and drive adoption of common platforms and standards across multiple teams.
• Experience with Terraform and Ansible.
• Proficiency in Python and shell scripting (e.g., Bash) for building automation tooling, pipeline integrations, and utility services around Terraform and Ansible.
• Background in Linux OS deployment, configuration, troubleshooting, and performance tuning in production environments.
• Solid understanding of SDLC and modern Dev Ops practices, including Git workflows, CI/CD, trunk‑based development, automated testing for infrastructure‑as‑code, and release management of operational changes.
• Strong knowledge of foundational services in at least one major cloud provider (AWS, Azure, or GCP) and ability to reason about…