Network Deploy Technician DCC Communities

Amazon Web Services (AWS) is looking for a Network Technician to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next‑generation networks and assist in developing innovative ways to automate and scale our network.

• Scale support of several data center locations and assist day‑to‑day capacity management.
• Participate in the migration, basic configuration, and rollout of new or upgraded hardware.
• Manage work and priorities through a ticketing system and workflows to complete customer requests and projects.
• Work closely with Network Engineering and Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
• Troubleshoot networking, routing, and inter‑connectivity issues, including network device configuration and low‑level application interaction.
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords.
• Up to 20% travel within the geographical work area may be required; some travel outside the traditional work area may be requested.

• Experience dealing with customers during problem resolution and operating efficiently under pressure.
• Effective prioritization and time management.
• Strong written and verbal communication skills.
• Experience in supporting large‑scale, enterprise‑class networks.
• Network implementation and troubleshooting skills combined with a proven documentation methodology.

• Ability to sit in front of a computer for an entire scheduled 8‑hour shift with appropriate breaks while maintaining a high level of alertness.
• Regularly lift and/or move up to 40 pounds; participate in group lifts for 41 pounds or more.
• Walk job sites in uneven terrain.
• Work safely at heights and from ladders.

• 1+ year of computer networking experience.
• 1+ year of Linux operating system experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience working with Linux operating systems.
• Experience with computer hardware troubleshooting and repair.
• Can lift and rack equipment up to 40 pounds.

• Can work in cramped spaces or elevated locations while adhering to health & safety guidelines.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Experience managing work and priorities through a ticketing system.
• Experience with cabling infrastructure best practices and methodologies.
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is 30.00 – 54.00 USD hourly (USA, VA, Herndon). Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, optional Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at (Use the "Apply for this Job" box below)..