Manager, Systems Engineering

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Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

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Overview of the Role:

The Build and Automation team is a critical part of Salesforce's infrastructure engineering organization, responsible for coordinating and securing build activities in restricted environments. We are looking for a Manager of Systems Engineering to serve as the key liaison between build engineers and commercial service teams, driving compliance, automation, and operational excellence in classified environments.

Responsibilities:

Coordinate build activities in restricted regions, serving as the liaison between build engineers and the commercial service teams that own and operate services.

Collaborate with technical staff to resolve complex issues, drive Root Cause Analyses (RCAs), and transition findings to the Global Solutions team.

Automate the detection and resolution of recurring build issues, and identify new opportunities to improve processes within the restricted environment.

Ensure all work aligns with internal compliance policies and prepare or assist with technical proposals for new work opportunities.

Required Qualifications:

Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with polygraph required.
2+ years of proven experience managing a team of developers or engineers in a restricted environment.

Systems engineering experience in enterprise-scale internet service engineering or a related support role.

Preferred Qualifications:

Bachelor of Science (BS) or higher degree in Computer Science plus relevant job-related experience.

Expertise in Kubernetes-based deployments and development.

Hands-on experience configuring and running Amazon Web Services (AWS) using the Command Line Interface (CLI) / Software Development Kits (SDKs).

Experience with in both the Intelligence Community (IC) and Department of Defense (DOD) environments, and with distributed systems s candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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