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Hybrid CSM: Sales & Service Cloud NatSec
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-05-16
Listing for:
salesforce.com, inc.
Full Time
position Listed on 2026-05-16
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
, inc. seeks a Customer Success Manager (CSM) to ensure high-value customers in the National Security sector receive significant ROI from the Signature Success Plan. Responsibilities include delivering all Signature deliverables, driving adoption of Sales and Service Cloud features, and maintaining strong relationships with key stakeholders. Ideal candidates possess 3+ years in Customer Success, strong consulting skills, and the ability to articulate technical issues.
The role is hybrid with an expectation of being in the office at least three days a week.
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