Senior Forward-Deployed AI Engineer; Public Sector

About the Role

At Salesforce, we believe technology should serve the greater good—powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a highly accomplished and senior‑level Forward Deployed Engineer (FDE) to join our elite Public Sector team. This unique, high‑impact position blends the roles of a technologist and strategic partner. You will be the primary driver for bringing cutting‑edge AI and other transformative solutions to life for mission‑critical work across the U.S. Department of Defense, Intelligence Community, and Aerospace & Allied Nations.

This role demands a seasoned technologist and strategic partner capable of designing and developing bespoke solutions leveraging our Agentforce platform and other cutting‑edge technologies, leading technical engagements, and mentoring junior peers. You will work directly with mission owners and internal teams to design, develop, and implement bespoke solutions—from AI and enterprise business systems to analytics, field operations, and logistics. You will use our Agentforce platform and other technologies to tackle our customers' most complex problems, driving tangible value from initial concept to successful deployment and ongoing optimization.

• Deploy cutting‑edge commercial innovation—Slack‑based AI agents, Data Cloud analytics, and field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.
• Become a trusted partner and collaborate directly with end‑users in classified and unclassified environments to understand mission needs, operational challenges, and strategic goals and translate them into technical implementations using Salesforce’s multi‑cloud portfolio.
• Drive innovation by serving as a connective bridge between customer missions and Salesforce engineering, gathering frontline feedback and co‑designing features and capabilities that strengthen national security outcomes.
• Improve efficiency, mission‑readiness, and trust by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.
• Drive tangible outcomes through hands‑on implementation and take responsibility for the end‑to‑end technical delivery of complex AI solutions; personally write critical code, configure systems, and troubleshoot issues while guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
• Build transformative AI solutions by taking primary ownership of designing, developing, and personally implementing high‑quality, scalable production systems. This includes architecting and deploying complex AI and large‑language‑model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.
• Engineer bespoke Agentic AI solutions, working directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
• Own the entire data lifecycle—from strategic design of data models to hands‑on building of efficient processing pipelines and establishing seamless integration strategies. You will ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.
• Drive Agentforce innovation by becoming an expert in our innovative Agentforce platform, pushing its capabilities to the limit. You will lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences.
• Conduct deep‑diving technical debugging and root cause analysis through detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
• Lead rapid prototyping and iteration to develop proofs‑of‑concept and minimum viable products, often coding alongside client teams to…