Senior Director, Technical Architecture and Enablement

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Job Category
Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

Role Description
We are seeking a Director / Senior Director, Technical Architecture & Enablement to lead the strategy, development, and execution of the technical enablement program for the global Mission force System Integrator (SI) partner ecosystem supporting public sector markets.

This leader will be responsible for scaling partner technical capabilities, implementation readiness, and delivery excellence across strategic partners supporting Mission force. The role will define the enablement vision, build scalable programs, and ensure partners are prepared to implement Mission force solutions successfully in highly regulated government environments.

This role requires strong executive presence, public sector domain expertise, and experience building technical partner ecosystems in enterprise cloud environments.

Key Responsibilities

• Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community's overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking
• Define and lead the global Mission force partner enablement strategy to scale implementation capacity across the SI ecosystem
• Expand the technical depth and capabilities of global SI and strategic partners supporting Mission force
• Partner closely with Product Management to ensure partner readiness for new product launches (NPI) and critical product updates (CPU)
• Ensure partners are prepared to deliver solutions across secure and regulated environments
• Collaborate with Product, Engineering, Marketing, CSG, and Global Partner teams to align enablement programs with go to market priorities
• Drive alignment between Salesforce internal teams and SI partners to accelerate adoption and delivery success
• Serve as a strategic advisor to leadership on ecosystem readiness and partner strategy
• Engage executive leadership across strategic partners to drive alignment on roadmap, delivery capabilities, and market expansion
• Provide executive reporting on partner readiness, ecosystem maturity, and program effectiveness

Minimum Requirements

• 10+ years enterprise architecture or consulting experience on the Salesforce Platform
• Strong application design skills combined with strong data, integration, and security architecture skills
• U.S. Citizen (U.S. born or naturalized) residing in the United States without dual citizenship
• Experience building or scaling technical partner ecosystems or SI delivery programs
• Strong executive communication and stakeholder management skills
• Proven ability to lead cross functional initiatives in complex enterprise environments
• Ability to travel up to 30%

Preferred Qualifications

• Experience with Salesforce platform, Public Sector Solutions, or Industry Clouds
• Experience leading global partner enablement or partner strategy programs
• Deep understanding of PaaS, SaaS, and enterprise cloud architectures
• Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
• Hands-on experience with Omni Studio & Public Sector Solutions ("Agentforce Public Sector")
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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