More jobs:
IAM & Service Desk Technician II — Elevate User Experience
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-06-13
Listing for:
Northwest Federal Credit Union
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Northwest Federal Credit Union is seeking an IT Service Desk Technician II in Herndon, Virginia. This role is responsible for Identity and Access Management (IAM) and ensuring a high-quality user experience through effective incident handling and service requests. The ideal candidate will have a high school diploma and at least two years of relevant IT support experience.
The position emphasizes strong communication skills, particularly in working with both technical and non-technical stakeholders, and requires familiarity with tools like Service Now and Okta. A competitive benefits package includes medical, dental, vision plans, and a robust 401(k) plan.
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