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Tier 1 Help Desk Technician — DOJ Customer Support
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-06-16
Listing for:
Ironbow
Full Time
position Listed on 2026-06-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Ironbow is seeking an IT Help Desk Support Technician Tier 1 in Herndon, VA, to provide exceptional customer service and support for the Department of Justice.
The ideal candidate should have 2+ years in IT support, experience with ITSM ticketing systems, and excellent communication skills. This role involves engaging with customers, diagnosing issues, and ensuring satisfaction. Join a passionate team dedicated to quality support and customer engagement.
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