Senior Executive Communications Manager, AWS Professional Services

Job Overview

Sr Executive Programs Lead for AWS Pro Serve. Your role will craft the external narrative that positions our organization as the leader in enterprise AI transformation and professional services innovation.

• Shape Executive External Presence
  • Prepare executives for high‑visibility engagements including keynotes, fireside chats, panels, press interviews, and industry events
  • Develop comprehensive briefing packages and coordinate rehearsals that set leaders up for success
  • Create compelling external messaging that showcases Pro Serve's leadership in AI transformation and professional services innovation
• Drive Strategic Engagement Programs
  • Define strategy and measurement requirements for Pro Serve's external engagement initiatives
  • Analyze inputs from industry trends, customer needs, competitive landscape, and executive priorities to formulate multi‑channel engagement strategies
  • Build relationships with customer and internal stakeholders, from C‑level executives to subject matter experts
• Continuously Improve & Innovate
  • Capture feedback from customer and partner interactions to develop continuous improvement cycles
  • Suggest new ideas and best practices for enhancing business and stakeholder engagement
  • Respond to an agile, constantly evolving global environment with rapid‑turnaround content for time‑sensitive opportunities
• Communicate & Influence
  • Prepare regular progress reports for internal stakeholders
  • Drive consensus and garner support through exceptional written, oral, and interpersonal skills
  • Balance tradeoffs while effectively communicating stakeholder recommendations

Travel up to 25% of the time to support customer engagements and team collaboration.

• 6+ years of professional work (non‑internship) experience
• Experience effectively communicating complex concepts through written and verbal communication
• Experience with executive thought leadership at VP level
• Experience with Social Media and Channel Management Strategy
• Experience with brand strategy and reputation management

• Experience driving direction and alignment with large cross‑functional teams and agency partners
• Experience in a business‑to‑business (B2B) environment, high‑tech products/services
• Experience with consumer brands and experience design, and a passion for storytelling
• Experience in using agentic and generative AI solutions to propel your work

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

USA, VA, Arlington -  –  USD annually

USA, VA, Herndon -  –  USD annually

Company - Amazon Web Services, Inc.

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