Computer Systems Analyst – Technical Lead
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-06-22
Listing for:
Oran Inc
Full Time
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
IT Project Manager, Systems Analyst, IT Business Analyst, IT Support
Job Description & How to Apply Below
Computer Systems Analyst – Technical Lead
Location: Remote (as required)
Clearance: Public Trust
Eligibility: U.S. Citizen
Seeking a Technical Lead to manage IT service operations, system coordination, and escalation management within a federal regulatory environment.
Key Responsibilities- Lead ITSM processes and Service Now platform operations
- Manage incident, problem, and escalation workflows
- Coordinate system integrations including ODT and CITL
- Provide technical leadership and oversight to support teams
- Ensure compliance with federal IT and security standards
- Bachelor’s degree in IT, Computer Science, or related field
- 7+ years of experience in IT operations or systems analysis
- Strong expertise in ITSM frameworks and Service Now
- Experience in escalation management and system coordination
- ITIL Certification
- Experience supporting U.S. Food and Drug Administration or similar federal agencies
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