Senior HRIS Business Analyst

Senior HRIS Business Analyst

Herndon, VA

At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem.

The Senior HRIS Business Analyst partners with HR, Payroll, Talent, Recruitment, IT, and business leaders to improve processes, optimize technology solutions, and support strategic initiatives. This role is responsible for analyzing business needs, managing system enhancements, supporting HR technology platforms, and delivering projects that improve efficiency, automation, reporting, and the employee experience.

The essential functions of this position include the following but not limited to:

• SDLC Project Management – Have knowledge of the software development process from requirements through delivery to production. Work with implementation team to deliver to customer expectations. Thoroughly document and communicate all project risks to project team.
• Software Analysis – Define requirements and evaluate existing functionality details to understand current system and future needs. Recognize and recommend to the business areas where efficiencies can be gained by altering the process or automating the process.
• Software Review and Testing – Perform QA to ensure thorough unit/system testing before hand-off for acceptance testing. Includes development and execution of test plans/cases.
• Support – Support, maintain, and document software functionality.
• Documentation
  - Produce user/operational documentation for the system as well as release notes.
• Change Management – Ensure project compliance to e Plus Change Management process. Coordinate the resolution of software defects as part of the QA and Change Management process. Review and plan upcoming releases, communicate to the business.
• Communication – Ensure all stakeholders are communicated with in a timely and consistent manner. Elicit requirements from the business to use to produce the scope and requirements.
• Process Improvement
  - Evaluate and improve HR processes through automation, standardization, and system enhancements.
• Partnership
  - Partner with stakeholders to gather, document, and analyze business requirements.

Basic Qualifications:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field or equivalent experience.
• Minimum of 5+ years of experience in business analysis, with at least 2 years in a senior or lead analyst role.
• Experience with UKG (Ultimate Kronos Group) – hands-on configuration, support, and process optimization across HRIS modules
• Applicant Tracking Systems (ATS) – experience supporting, configuring, or optimizing recruiting workflows with a modern ATS like Greenhouse or similar
• Led cross-functional initiatives with significant business impact.
• Strong proficiency in Excel (Pivot Tables, VLOOKUP, Power Query), Power BI, or Tableau.
• Proficient in configuring enterprise applications to meet business requirements, with the ability to tailor workflows, user interfaces, and business rules without compromising system integrity.
• Strong analytical and problem-solving skills, with a data-driven mindset and the ability to interpret complex information, identify root causes, and recommend effective solutions.
• Deep understanding of user experiences principles and a strong ability to translate customer needs into technical requirements and process enhancements.
• Skilled in identifying potential project and operational risks, evaluating their impact, and proactively recommending mitigation strategies.

Preferred

Skills:

• Experience driving process improvement using established methodologies (e.g., Lean Six Sigma, Agile).
• Experience with Workforce Management (WFM) systems, including scheduling, timekeeping, and labor optimization (preferably UKG Workforce Management).
• Experience working with Greenhouse Applicant Tracking System (ATS).
• Strong hands-on experience with UKG…