Hybrid Cybersecurity CSM Retention
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-07-10
Listing for:
100 Everfox Holdings, LLC
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Everfox, a leading cybersecurity company, is hiring a Customer Success Manager to build and sustain strong customer relationships that drive satisfaction, retention, and growth. This hybrid role is based in Herndon, VA or Salt Lake City, UT.
You will collaborate with Account Managers, Professional Services, Product Management and Technical Support to onboard customers, deliver a tailored Customer Success Plan, monitor health scores, and drive renewals and opportunities for account expansion.
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