Network Cabling Quality Technician , Global Cabling Quality; AWS

Network Cabling Quality Technician , Global Cabling Quality

Job :  | Amazon Data Services, Inc.

AWS Infrastructure Services (AIS) designs, plans, delivers, and operates all AWS global infrastructure. We support AWS data centers and the servers, storage, networking, power, and cooling equipment that give customers continual access to innovation, solving complex problems that impact the supply chain.

In this role, you will work with Network Deployment and Vendor Management teams to integrate quality assurance into cable installation processes throughout the project lifecycle. You will review training curriculums and cabling design documents, provide Quality Assurance representation, influence partner teams and vendors, gather feedback, verify cable installations, drive cable validation testing, establish performance benchmarks, document standards, and conduct training.

This role matters because cable installation quality directly impacts data center network reliability and customer experience.

• Support Quality Assurance programs to drive world‑class quality in network cabling in new construction of data centers.
• Partner with Network Deployment teams to adopt quality assurance checklists, gather feedback, and generate recommendations.
• Track cabling scope changes and perform impact analysis.
• Partner with Vendor Management to drive cable vendor quality, provide performance metrics, and refine processes.
• Maintain cable installation standards, checklists, SOPs, and best‑practice guidelines.
• Conduct network cabling installation quality training programs and create training materials.
• Collaborate with stakeholder teams to capture metrics data, track defects, generate recommendations, evaluate vendor performance, and manage remediation plans.
• Track and report on project milestones, vendor performance metrics, and quality KPIs including first pass yield, defect rates, and schedule adherence.
• Support continuous improvement initiatives via lessons learned and post‑project reviews.
• Identify opportunities to reduce cost of poor quality and improve project efficiency.
• Travel up to 25% for site visits and meetings.

• Knowledge of network cabling, optical types, and test equipment.
• Associate's degree in Telecommunications or related discipline, or equivalent experience.
• 2+ years of experience in inside‑plant cabling installation in data center environments.
• Knowledge of basic quality tools such as defect categorization, root cause analysis, or quality reporting systems.

• Knowledge of critical data center equipment.
• Experience with small to moderate scale program management with internal teams and contractors.
• Excellent communication skills, problem solving, attention to detail, root cause analysis experience, and ability to maintain high quality standards.
• Track record of identifying creative and innovative solutions to improve quality, reliability, or maintainability.

United States, VA, Herndon – 30.00–54.00 USD hourly. The base salary range is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.