Technical Infrastructure Program Manager, BaND, Data Center Capacity Delivery; AWS

Technical Infrastructure Program Manager, BaND, Data Center Capacity Delivery

Amazon Data Services, Inc. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

• Write effective project charters based on business requirements for medium to large scale projects.
• Work with stakeholders (networking engineers/tech program managers/senior management, design engineers, operational deployment teams) to define requirements and processes.
• Manage the dependencies and the interfaces between projects and negotiate trade-offs if needed.
• Provide program progress reporting on a regular basis.
• End to end responsibility for the program’s execution and success.
• Manage multiple competing projects/programs simultaneously.
• Develop and implement scalable, data‑driven process improvement/automated solutions.
• Keep the customer experience as the primary focus.
• Meet/exceed Amazon’s leadership principles requirements for this role.

• 3+ years of technical infrastructure management experience
• Experience with varying scenarios of infrastructure builds
• 3+ years of data center, network engineering, and/or systems engineering experience
• Knowledge of data center infrastructure design, operations, or delivery
• Experience in technical program management

• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Experience escalating issues, anticipating and making trade-offs, balance the business need versus other constraints and maximize business benefit while building great customer experiences
• Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time
• Experience working with fast‑moving, high‑performance teams and driving innovative solutions tailored to unique business environments
• 5+ years of network engineering and deployments for large‑scale networks in a corporate environment, including hands‑on physical infrastructure installations, hardware integration, racking, and cabling experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or any other legally protected status.

Location:

Herndon, VA, USA. Salary range: 127,100 – 171,900 USD annually.