More jobs:
Fiber Platform SRE - Incident & Production Support
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-07-29
Listing for:
Insight Global
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
IT Support, Digital Media & Production
Job Description & How to Apply Below
Insight Global seeks an experienced SRE-focused contractor to provide day-to-day production support for the Fiber platform. You will monitor health, triage issues, document incidents, and coordinate follow-up across IT, vendor, and internal teams to ensure customer-facing stability during business hours.
You will also drive incident analysis, post-incident reviews, and operational improvements by maintaining runbooks, escalation paths, and SOPs, while collaborating with Sales, Care, and Product
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