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Onsite IT Help Desk Manager - Secret Clearance
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-08-28
Listing for:
IntelliDyne, LLC
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, HelpDesk/Support
Job Description & How to Apply Below
Intelli Dyne, LLC in Herndon, VA is seeking an IT Help Desk Manager to lead a 10-15 person Tier 1 team in a fast-paced, 100% onsite environment. The role focuses on incident resolution, queue management, and process improvements aligned with ITSM standards.
Qualifications include 5-10 years in IT support with 1-2 years supervising, experience with Service Now/Cherwell/Jira/Remedy, and an active Secret clearance or higher. HDI Certification is preferred.
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