Cloud Engineer

Location: US-VA-Herndon |
Category: Information Technology |
Req :

The Cloud Engineer is a full-time position and operates as a member of the Cloud Engineering Team within the IT Systems Infrastructure group. The position’s role is to work collaboratively with fellow Cloud Engineering Team resources to complete various tasks throughout the service lifecycle of cloud, on-premises, and hybrid infrastructure components. These tasks include designing, implementing and documenting cloud infrastructure components, migrating on-premises systems to cloud services, maintaining the operational effectiveness of the cloud infrastructure, and optimizing performance and capabilities of the cloud infrastructure utilizing a continual service improvement model.

The primary objective of these activities is to deliver value, via highly available IT Services, to the member owners of Northwest Federal Credit Union.

• Work collaboratively with other IT teams, and business units to ensure the availability, reliability, and scalability of the cloud systems infrastructure
• Plan, design, and implement IaaS, PaaS and SaaS cloud-based solutions in Microsoft Azure
• Support project planning by developing implementation plans, milestones, risk assessments, and technical requirements, to deliver projects on-schedule, with minimal impact to both business units and members
• Collaborate with Business units and Development teams to evaluate and identify optimal cloud solutions in support of development and procurement efforts
• Acquire licensing and software in accordance with established procurement processes
• Deploy new applications and enhancements to existing applications, software, and operating systems
• Utilize a Continual Service Improvement model and leading best practices to ensure that proposed and existing cloud systems remain efficient and aligned with organizational goals
• Recommend optimizations and improvements to achieve those goals and leverage systems to their fullest
• Manage hybrid directory and identity services in Microsoft Azure and on-premises ensuring consistent and seamless experiences for users
• Manage backup and recovery solutions to meet established RTOs and RPOs
• Design and conduct business continuity tests for cloud and on-premises systems in accordance with established testing schedules
• Produce automated reports, dashboards, and metrics to aid in the monitoring of cloud systems
• Serve internal and external members by demonstrating technical leadership throughout the organization by delivering IT Solutions in a timely and effective manner
• Increase visibility into project statuses by providing regular updates which highlight incremental advances and overall progress toward meeting established commitments
• Use cloud tools to track cloud expenditures and ensure costs stay within budgetary limits
• Adhere to IT asset management policies and assist Information Security in monthly reconciliation efforts
• Complete Problem Management processes in accordance with Service Level Agreements
• Complete Request Fulfillment processes in accordance with Service Level Agreements
• Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field; equivalent hands-on experience may be considered in lieu of degree
• Minimum 5 years experience with systems infrastructure planning, security principles, and general IT service management best practices
• Minimum 3 years' experience designing, implementing, administering, and supporting cloud systems on Microsoft Azure
  • Must have experience with hybrid cloud architectures and connectivity between on-premises infrastructure and Azure environments.
• Working knowledge of VMware virtualization technologies
• Experience installing, configuring, and maintaining Microsoft Windows server environments
• Strong working knowledge of identity management systems, Microsoft Entra , role-based access control, privileged access, conditional access, MFA, identity lifecycle management, and hybrid identity services
• Strong organization and project…