Senior Technical Business Analyst

Location: Herndon, VA (hybrid once per quarter)
Clearance: U.S. Citizenship required; must be able to obtain TSA Public Trust.

Business Analysis & Requirements

• Lead the elicitation, analysis, documentation, validation, prioritization, and management of business and technical requirements.
• Partner with clients, Product Owners, developers, testers, and project leadership to understand business objectives and translate business needs into user stories, functional requirements, non-functional requirements, acceptance criteria, business process flows, use cases, and technical specifications
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• Analyze complex business problems and recommend practical, technology-enabled solutions.
• Analyze current- and future-state processes to identify gaps, dependencies, risks, and opportunities for improvement.
• Facilitate requirements workshops, stakeholder interviews, working sessions, and backlog refinement activities.
• Ask probing questions to identify implicit requirements, assumptions, dependencies, and potential risks.
• Ensure requirements are sufficiently detailed, testable, actionable, and traceable from business objectives through delivered functionality.
• Support requirements prioritization based on business value, operational needs, technical considerations, and project constraints.

Business Process & Solution Analysis

• Analyze and document current- and future-state business processes and workflows using process models, workflow diagrams, decision trees, and other visual representations
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• Identify opportunities to eliminate manual processes, improve efficiency, and enhance the user experience.
• Evaluate the impacts of proposed system changes on existing business processes, applications, users, and organizational workflows.
• Work with stakeholders to validate process documentation and ensure proposed solutions accurately reflect operational needs.
• Identify process dependencies and cross-functional impacts that may affect solution design or implementation.

Agile Delivery, Documentation & Testing

• Work closely with Agile development teams throughout the Software Development Life Cycle (SDLC).
• Translate approved requirements into well-defined Jira user stories and development-ready work items
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• Participate in Sprint Planning, Backlog Refinement, Sprint Reviews, release planning, and other Agile working sessions as needed.
• Clarify requirements and acceptance criteria for developers and testers throughout implementation.
• Work with Product Owners and stakeholders to refine and prioritize the product backlog.
• Support release planning by identifying requirements, dependencies, risks, and implementation considerations.
• Monitor requirements throughout development to ensure delivered solutions remain aligned with business objectives.
• Identify and communicate requirement-related risks, issues, dependencies, and decisions.
• Support continuous improvement of requirements management and Agile delivery processes.
• Develop and maintain comprehensive business, functional, technical, process, and user documentation using Confluence
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• Create and maintain requirements documentation, functional specifications, process documentation, and system workflows.
• Develop acceptance criteria and support the creation of test scenarios and test cases.
• Collaborate with QA teams to ensure requirements provide sufficient coverage for functional and regression testing.
• Participate in User Acceptance Testing (UAT) activities.
• Validate delivered functionality against documented requirements and acceptance criteria.
• Identify and document defects, gaps, and deviations from expected functionality.
• Support troubleshooting and root-cause analysis of functional issues.

Customer Engagement & Continuous Improvement

• Serve as a trusted advisor to government stakeholders and business users.
• Establish and maintain strong relationships with clients, Product Owners, subject matter experts, technical teams, and project leadership.
• Facilitate discussions between technical and non-technical stakeholders to establish a common understanding of requirements and proposed solutions.
• Translate technical concepts into clear business language and communicate business needs effectively to technical teams.
• Lead stakeholder interviews and working sessions to understand operational needs and identify opportunities for improvement.
• Communicate requirements, decisions, risks, assumptions, and dependencies clearly and effectively.
• Present proposed solutions and recommendations to stakeholders and project leadership.
• Resolve conflicting requirements and facilitate consensus among stakeholders.
• Ensure stakeholder feedback is incorporated into requirements and solution development.
• Identify opportunities to improve business analysis practices, requirements quality, documentation standards, and delivery processes.
• Develop and promote consistent approaches for requirements management and business process documentation.
• Share knowledge and best practices across project teams.
• Contribute to organizational standards, templates, and…