SAP NS2 Sr. DevOps Manager

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

NS2 COMPANY DESCRIPTION

SAP is the global market leader for business software and related services.

SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary of SAP.At SAP NS2, we leverage best-in-breed technologies engineered by SAP to protect the lives, assets, and information of Americans. Weoffer SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

Must be a U.S. Citizen; this position requires access to customer data.

All internal candidates must have manager approval to transfer.

SAP NS2 is seeking a Senior Dev Ops Manager to lead our Cloud Infrastructure Dev Ops function supporting secure, scalable, and highly automated cloud environments for SAP products and services. This leader will be responsible for driving the strategy, execution, and operational excellence of a multi-cloud infrastructure organization serving a diverse customer base, including local, state, and federal government agencies, as well as private sector organizations supporting government-related missions.

This role requires a strong people leader with deep technical expertise in cloud infrastructure, automation, platform engineering, and secure operations. The Senior Dev Ops Manager will lead a team responsible for building and operating provider-agnostic infrastructure solutions across AWS, Azure, and GCP, while partnering closely with internal product teams, security stakeholders, and customer-facing organizations.

The ideal candidate brings a balance of strategic leadership, hands-on technical depth, operational rigor, and a security-first mindset. This individual will help scale engineering practices, mature automation capabilities, and ensure the reliability, compliance, and performance of mission-critical infrastructure.

• Lead, mentor, and develop a high-performing Dev Ops and cloud infrastructure team, fostering a culture of accountability, collaboration, continuous improvement, and technical excellence.
• Define and execute the roadmap for cloud infrastructure automation, platform standardization, and operational maturity across multiple cloud service providers.
• Oversee the design, deployment, and lifecycle management of secure, scalable infrastructure using Infrastructure as Code, with a strong emphasis on Terraform and automation-first practices.
• Guide the team in maintaining and troubleshooting Terraform-based infrastructure deployments across AWS, Azure, and GCP.
• Oversee the use and continuous improvement of Ansible playbooks and configuration management practices to support customer infrastructure at scale.
• Establish and enforce engineering best practices for source control, code review, branching strategy, and change management using Git Lab and multiple repositories.
• Lead the deployment and operational management of containerized services using Docker and Kubernetes, ensuring reliability, scalability, and maintainability.
• Partner with engineering, security, compliance, and customer-facing teams to deliver resilient infrastructure solutions aligned to customer and regulatory requirements.
• Drive incident response, root cause analysis, and problem management efforts related to infrastructure, platform, and connectivity issues.
• Provide leadership oversight for troubleshooting traffic flow and connectivity between customer and hosted environments.
• Ensure robust monitoring, logging, alerting, and configuration management capabilities are implemented and maintained across a multi-tenant, multi-cloud environment.
• Promote a security-first operating model, embedding security, governance, and compliance requirements into infrastructure design, deployment, and operations.
• Oversee the creation and maintenance of technical documentation, system design artifacts, governance materials, standard operating procedures, knowledge base articles, and technical bulletins.
• Identify opportunities to responsibly leverage generative AI to improve engineering efficiency, consistency, speed, and operational effectiveness within approved security boundaries.
• Manage team priorities, resource planning, delivery expectations, and cross-functional dependencies to ensure successful execution of strategic and operational objectives.

• Strong leadership experience managing Dev Ops, cloud infrastructure, platform engineering, or SRE teams in complex enterprise environments.
• Deep knowledge of AWS foundational…