Senior Technical Business Analyst

Senior Technical Business Analyst

Herndon, Virginia (Hybrid) Senior Business Analyst, #1107

Location:

Herndon, VA (hybrid once per quarter) Clearance: U.S. Citizenship required; must be able to obtain TSA Public Trust.

Business Analysis & Requirements Lead the elicitation, analysis, documentation, validation, prioritization, and management of business and technical requirements. Partner with clients, Product Owners, developers, testers, and project leadership to understand business objectives and translate business needs into user stories, functional requirements, non-functional requirements, acceptance criteria, business process flows, use cases, and technical specifications. Analyze complex business problems and recommend practical, technology-enabled solutions.

Analyze current- and future-state processes to identify gaps, dependencies, risks, and opportunities for improvement. Facilitate requirements workshops, stakeholder interviews, working sessions, and backlog refinement activities. Ask probing questions to identify implicit requirements, assumptions, dependencies, and potential risks. Ensure requirements are sufficiently detailed, testable, actionable, and traceable from business objectives through delivered functionality. Support requirements prioritization based on business value, operational needs, technical considerations, and project constraints.

Business Process & Solution Analysis Analyze and document current- and future-state business processes and workflows using process models, workflow diagrams, decision trees, and other visual representations. Identify opportunities to eliminate manual processes, improve efficiency, and enhance the user experience. Evaluate the impacts of proposed system changes on existing business processes, applications, users, and organizational workflows. Work with stakeholders to validate process documentation and ensure proposed solutions accurately reflect operational needs.

Identify process dependencies and cross-functional impacts that may affect solution design or implementation.

Agile Delivery, Documentation & Testing Work closely with Agile development teams throughout the Software Development Life Cycle (SDLC). Translate approved requirements into well-defined Jira user stories and development-ready work items. Participate in Sprint Planning, Backlog Refinement, Sprint Reviews, release planning, and other Agile working sessions as needed. Clarify requirements and acceptance criteria for developers and testers throughout implementation. Work with Product Owners and stakeholders to refine and prioritize the product backlog.

Support release planning by identifying requirements, dependencies, risks, and implementation considerations. Monitor requirements throughout development to ensure delivered solutions remain aligned with business objectives. Identify and communicate requirement-related risks, issues, dependencies, and decisions. Support continuous improvement of requirements management and Agile delivery processes. Develop and maintain comprehensive business, functional, technical, process, and user documentation using Confluence. Create and maintain requirements documentation, functional specifications, process documentation, and system workflows.

Develop acceptance criteria and support the creation of test scenarios and test cases. Collaborate with QA teams to ensure requirements provide sufficient coverage for functional and regression testing. Participate in User Acceptance Testing (UAT) activities. Validate delivered functionality against documented requirements and acceptance criteria. Identify and document defects, gaps, and deviations from expected functionality. Support troubleshooting and root-cause analysis of functional issues.

Customer Engagement & Continuous Improvement Serve as a trusted advisor to government stakeholders and business users. Establish and maintain strong relationships with clients, Product Owners, subject matter experts, technical teams, and project leadership. Facilitate discussions between technical and non-technical stakeholders to establish a common understanding of requirements and proposed solutions. Translate technical concepts into clear business language and communicate business needs effectively to technical teams.

Lead stakeholder interviews and working sessions to understand operational needs and identify opportunities for improvement. Communicate requirements, decisions, risks, assumptions, and dependencies clearly and effectively. Present proposed solutions and recommendations to stakeholders and project leadership. Resolve conflicting requirements and facilitate consensus among stakeholders. Ensure stakeholder feedback is incorporated into requirements and solution development. Identify opportunities to improve business analysis practices, requirements quality, documentation standards, and delivery processes.

Develop and promote consistent approaches for requirements management and business…