Summer Internship - Tooling & Repair Job Herndon area,Virginia USA,IT/Tech

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Job Description:

Satair is looking for a Summer Intern
- Tooling & Repair Specialist to join our Tooling and Repairs Services Americas Team based in Herndon, VA.

You will be part of a team that manages customer orders, inquiries and facilitates the lease/sale/repair/exchange of Airbus proprietary tools, Airbus proprietary parts, vendor tools, and Ground Support Equipment (GSE).

Meet the Team:

The mission of the Tooling and Repair Services Americas department is to provide our customers with the highest level of quality service when they are requesting to lease, purchase, repair, or exchange Airbus Proprietary Tools and Parts, among other offerings. We are a 17 person team with a variety of professional backgrounds, which has contributed to a diverse range of expertise that enables us to deliver exceptional service and support to our customers.

Your

Working Environment:

The Washington, D.C. metro area is home to multiple Airbus offices:
In our nation’s capital you will find the Airbus Experience Center, a collection of interactive, multimedia exhibitions highlighting the extensive role the company plays in the aviation, aerospace and defense industries in the U.S. and around the world. The D.C. area is also home to our regional corporate headquarters – located adjacent to Washington Dulles International Airport (IAD) - it makes flying in a breeze!

Program

Highlights:

Participation in the Summer 2027 Intern Program:
May 17th
- August 6th 2027
Intern project focused on supporting our Process and Performance Manager on transposing internal processes and work instructions into published ready versions that will be uploaded to our document storage and management system.
Intern project focused on evaluating, recommending, and implementing new performance analytics dashboards using internal tools.
Dedicated project mentor

Your Challenges:
Customer Support: 80%

Assist with Airbus and Vendor Tool sale, lease, repair, and return orders as well as Airbus proprietary parts repair, exchange, lease and return orders.
Assist in customer, supplier, and repair shop communication, as needed.
Support tool packages process and collaborate with internal teams in an efficient and timely manner.
Support and assist with Unical integration and onboarding with Satair repair team

Process Improvement: 20%

Collection and analysis of lessons learnt and corrective actions for missed tool lease/sale/repair opportunities.
Support identifying training opportunities for the team as well as preparation for pre-scheduled training sessions
Support digitalization across the ASOMRU team

Additional Responsibilities:

Perform additional duties as assigned.

Your Boarding Pass:

Required:
Preferred:

Physical Requirements:

Onsite: 100%
Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Required daily. 100%
Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Required daily. 100%
Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Required daily. 100%
Equipment Operation: able to operate most office and personal electronic equipment. Required daily. 100%
Carrying: able to carry documents, drawings,…