Systems Development Engineer II, Secure Connection Services; SCS

Description

AWS Secure Connection Services (SCS) is looking for an experienced System Development Engineer to join our growing team that will be building solutions to complex problems that will scale for Amazon Dedicated Cloud (ADC). ADC’s bring AWS cloud solutions to a broad range of customers, countries, or organizations. Successful candidates will be able to grasp complex scenarios and find ways to innovate on behalf of the customer to deliver innovative solutions.

AWS Secure Connection Services (SCS) is looking for an experienced System Development Engineer to join our growing team that will be building solutions to complex problems that will scale for Amazon Dedicated Cloud (ADC). ADC’s bring AWS cloud solutions to a broad range of customers, countries, or organizations. Successful candidates will be able to grasp complex scenarios and find ways to innovate on behalf of the customer to deliver innovative solutions.

At Amazon Web Services, we like to “work backwards”: start by understanding what customers need and using that to guide our system development engineering. We’re looking for a System Development Engineer who is experienced in listening to customers, synthesizing their needs, and rapidly iterating our services to quickly put features into customers’ hands. Our best ideas become even better when we get feedback from real customer use.

The sooner we can get that feedback, the more quickly we can grow.

This position requires that the candidate selected must be a US Citizen and obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work.

• Design and implement systems automation, infrastructure-as-code, and deployment pipelines for AWS Edge Connectivity Services across multiple regions
• Build operational tooling and monitoring systems that enable efficient service management, troubleshooting, and incident response
• Architect and develop site reliability engineering (SRE) practices, including runbooks, alerting strategies, and automated remediation systems
• Collaborate with cross-disciplinary teams to integrate AWS Edge Connectivity systems with AWS infrastructure, third-party solutions, and government customer environments
• Establish and maintain operational standards for service availability, performance, and security; drive continuous improvement through metrics and data analysis
• Mentor teammates on systems engineering best practices, operational excellence, and automation techniques
• Participate in on call rotation in support of our services, providing technical leadership during incidents

Our team follows an Agile development methodology with a strong emphasis on operational excellence. Team members participate in daily stand-ups and biweekly sprint planning sessions focused on automation, infrastructure improvements, and reliability initiatives. We conduct weekly reviews of operational metrics and reliability targets to align systems engineering efforts with organizational goals.

Systems Development Engineers, Program Management (PM) teams, and Single-Threaded Owners (STOs) collaborate to define and execute infrastructure and automation projects. Each engineer serves as on-call support approximately between four to eight weeks per year to maintain our service availability targets and respond to operational incidents.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust…