Sales Operations Manager

Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world’s most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected.

We don’t just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise.

We deliver absolute confidence in environments where failure is not an option.

Sales Operations Manager (Business Systems Analyst)

Herndon, VA;
Richardson, TX;
Salt Lake City, UT

We’re hiring for a hybrid role. You’ll work on-site with your team several days each week (typically 2-3), with the specific days set by your manager. Because regular in-person collaboration is central to this job, we look for candidates who live within about 50 miles of the office. Everfox will consider reasonable accommodation as required by law. This combined Sales Operations Manager and Business Systems Analyst role is an individual contributor responsible for optimizing and supporting the company’s Go-To-Market (GTM) processes.

This role is primarily focused on CPQ tool enhancements and troubleshooting and SKU Operations support for the Product Management and Finance teams. Ideally, you have diverse experience with Sales Operations support for complex sales cycles, government procurement processes, and strict compliance requirements. You should also be comfortable providing direction to developers and cross-functional stakeholders on CPQ configuration best practices and industry-specific quoting needs.

You will work with fellow Sales Operations Managers and IT Project Managers to ensure data integrity and process optimization across platforms like Salesforce, Oracle, and Docu Sign while gathering requirements to drive process improvements and managing cross-functional projects. You will collaborate with Sales, Enablement, Product, Services, Finance, and other stakeholders to define system requirements, enhance workflows, and deliver actionable insights to support strategic priorities.

You will work closely with the GTM Systems team to create JIRA tickets, review solution designs, test across sandbox environments, and support post-deployment hyper care.

CPQ SKU Operations Product Operations Order Management Quote and Purchase Order Approvals

• Serve as a subject matter expert for  and CPQ, and integrations to related tools including Oracle and Docu Sign.
• Work closely with the Pricing Desk, Deal Desk, and Order Management teams to troubleshoot high priority, revenue-impacting quoting and Order processing errors.
• Perform root cause analysis, prioritize issues for escalation to GTM Systems, and, where possible, resolve independently and document short-term fixes ahead of shepherding system solutions.
• Maintain SKU addition/update intake process, manage regular Price Book updates, and own the SKU deployment schedule.
• Provide guidance to stakeholders about Product and SKU Operations best practices.
• Collaborate with stakeholders to gather business requirements, translate them into…