Practice Manager - Herndon

Employment Type:

Full-Time. This posting will remain open for a minimum of two weeks from the position posted date. The pay range for this role is $73,395 - $106,016 annually.

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment.

Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).

Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity.

• Interview, hire, and develop associates.
• Evaluate hospital processes, progress and productivity.
• Train associates on educating clients about Banfield guidelines and preventive care.
• Educate associates on Banfield guidelines/practices.
• Budget and plan for the hospital.
• Support daily operations and staff.
• Schedule associates, coordinate time off, and manage continuing education needs.

The foundation of our culture and approach to business is known as The Five Principles:
Quality, Responsibility, Mutuality, Efficiency and Freedom. Practice Managers also bring:

• Strong organizational, communication and interpersonal skills.
• A knack for problem solving.
• Conflict management experience.
• Leadership and analytical know‑how.

We prioritize your well‑being and professional growth by offering a comprehensive total rewards package, including:

• Comprehensive medical, dental, and vision insurance.
• Generous retirement plans (401(k) and Roth) with company match.
• Paid time off and holidays.
• Top‑tier mental health and wellbeing resources.
• Associate life insurance (company‑paid) and supplemental life insurance options.
• Company‑paid short‑ and long‑term disability insurance.
• Flexible spending accounts (FSA) and health savings account (HSA).
• Paid parental leave for birth and adoption.
• Continuing education allowance (for eligible positions).
• Backup child and elder care and family support resources.
• Fertility and family building support.
• Digital exercise therapy program.
• Voluntary protection benefits.
• Legal plan and identity protection services.
• Commuter benefits.
• Three free optimum wellness plans for pets.
• Exclusive discounts on products and services.

WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability.

Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.