Director of Public Sector Delivery

True Tandem, LLC is seeking a highly accomplished and growth-focused Director of Public Sector Delivery to lead post-award delivery execution and organic growth across assigned Federal Microsoft programs. This role is responsible for ensuring successful program execution, customer satisfaction, and expansion of existing contracts, delivering outcomes efficiently, compliantly, and in alignment with True Tandem’s strategic growth objectives.

The Director will oversee a portfolio of Microsoft programs supporting approximately 30–40 FTEs and associated contractors, with P&L accountability for assigned programs. This role partners closely with the VP of Microsoft Technical Solutions for technical oversight and with the VP Strategic Solutions to support recompetes and post-award growth opportunities. While accountable for delivery performance and growth, this role does not own technical solution architecture or presales execution.

True Tandem is a 17‑year Certified Small Business and a Microsoft AI Cloud Solutions Partner specializing in delivering innovative Microsoft-based solutions across Federal and commercial clients. We help organizations modernize applications, transform infrastructure, and unlock the value of their data through rapid adoption of Microsoft technologies.

This position is a member of the Leadership Team and we are looking for this person to be based in the Washington, DC area.

• Lead execution of awarded Federal Microsoft programs, ensuring delivery meets all contractual, technical, schedule, cost, and quality requirements.
• Ensure compliance with federal regulations, security requirements, and program governance standards.
• Own delivery planning, risk management, and issue resolution across programs, serving as the primary escalation point for delivery-related challenges.
• Establish and maintain effective delivery rhythms, including program reviews, performance reporting, and customer status communications.
• Ensure delivery outcomes support customer satisfaction, renewals, and recompete readiness.

• Maintain accountability for P&L performance across assigned programs, including revenue attainment, margin targets, forecast accuracy, and cost control.
• Partner with Finance and Contracts to manage program financial health, including labor mix, utilization, and subcontractor performance.
• Proactively identify and address risks that may impact margin or contract performance.

• Identify, shape, and execute organic growth opportunities within existing contracts, including task orders, scope expansions, and option year planning.
• Work with the VP Strategic Solutions to support recompete positioning, pipeline development, and transition from capture to execution.
• Partner with the VP of Microsoft Technical Solutions to assess delivery feasibility and technical implications of expansion opportunities.
• Provide staffing models, ramp plans, governance and delivery realism during proposal development for programs expected to fall within the Director’s portfolio. Flagging assumptions that could impact margin, performance or client satisfaction.
• Ensure delivery performance directly supports growth objectives and competitive positioning.

• Serve as the primary delivery-facing relationship owner with Government Program Managers, CORs, and key stakeholders.
• Lead customer engagement meetings focused on delivery performance, roadmap planning, and performance improvement.
• Build trusted client relationships that position True Tandem as a long‑term partner and support contract continuity and expansion.

• Lead, mentor, and develop Program Managers and delivery team members across the portfolio.
• Ensure teams are staffed appropriately with the right skills to meet contract and growth needs.
• Support performance management, professional development, and retention of delivery personnel.
• Foster a culture of accountability, delivery excellence, and continuous improvement.

• Partner closely with the VP Microsoft Technical…