Manager, Broadband Product Management

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Our Broadband Product Management team is at the forefront of building the customer-facing products and experiences that will continue to fuel our expansion in internet services for homes and businesses.

The 'Manager, Product Management' role at T-Mobile is a player-coach. You lead a team of Product Managers and you are accountable for three things: the quality of the work they produce, the growth of the people producing it, and the business outcomes their products deliver. You set the bar on product thinking, coach your team through ambiguity and hard trade-offs, and hold the performance standard rather than simply supporting it.

Your success is measured by how good your team is, not by how much you personally ship.

Each day in the life of a Manager, Product Management is different, ranging from coaching a Product Manager through a roadmap or a difficult prioritization call, reviewing requirements and customer research before they reach leadership, running 1:1s and development conversations, clearing blockers with engineering and cross-functional partners, and representing your team's work to Director and VP stakeholders. Our Managers build bridges by aligning and effectively communicating across a broad range of stakeholders, and they build teams by hiring well and developing the people they already have.

This is a hybrid position required to be working in-office at least 3 days a week.

• Lead and develop a team of 3 to 5 Product Managers, owning the full performance lifecycle from goal setting and reviews to development plans and performance improvement.
• Conduct regular 1:1s and provide timely, specific, and actionable feedback to every direct report.
• Act with courage on underperformance by naming gaps clearly and managing them formally, rather than allowing low performance to become normalized on the team.
• Own hiring, onboarding, capacity planning, and team structure while building a strong pipeline of cross-skilled, autonomous PMs ready for advancement.
• Coach the team in core product management practices, including prioritization, trade-off decisions, requirements quality, and stakeholder management.

• Raise the quality of product vision, roadmaps, and backlogs across the team by providing clear review, coaching, and direction.
• Partner with leadership to define team strategy and goals, then connect that vision to organizational and company objectives through measurable business outcomes.
• Model evidence-based decision making by reviewing quantitative and qualitative analysis for rigor.
• Make and defend prioritization and trade-off calls across competing product areas.
• Stay current on emerging technology trends to identify innovation opportunities.
• Collaborate and influence without authority across stakeholder teams, partners, and vendors.

• Champion a customer-driven and 'customer first' mindset across the team.
• Coach the team on customer research methods and Voice of the Customer practice, and ensure customer-centric rituals are part of the team's cadence.
• Ensure customer insight, rather than opinion, drives product vision, strategy, and priority.

• Own the team’s delivery quality and performance against product KPIs and OKRs, ensuring capacity and…