Engineering Operations Technician, DCC Communities; AWS

Engineering Operations Technician, DCC Communities

Job  | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure. As a Data Center Engineering Technician, you will help maintain mission-critical technology infrastructure to support high uptime and reliable services for customers.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance (PM), troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Prepare technical writing to support the change management program
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion
• Provide on-site support of contractors, sub-contractors and vendors, ensuring work performed follows established practices, procedures, and local legislation
• Support schedule changes depending on site needs; shifts can be up to 12 hours and may rotate on a predefined schedule; some locations have on-call rotations
• Role may support more than one location/site

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

This role acts as Amazon’s front line for hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). You will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3-phase electrical systems such as switch gear, UPS units, PDUs, and wet cell batteries, and related systems.

Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. The scope also includes fire/life safety equipment, building automation systems, and general facilities equipment.

Diverse Experiences AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. We value different career paths and encourage growth and development.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate to power customers’ businesses.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription), basic life & AD&D insurance and optional supplemental life plans, EAP, mental health support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement, 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at

Location:

USA, VA, Herndon

Basic Qualifications

• 1+ years of electrical or mechanical experience
• 1+ years’ experience with Microsoft Office products
• Ability to work on a flexible schedule including days, nights, and/or weekends

Preferred Qualifications

• 2+ years of data center engineering experience
• Technical (Military/Trade School) training
• Associate or higher education in related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally…