Renewals Specialist III

Intelligent. Dynamic. Resilient. Everfox, formerly Forcepoint Federal, has been defending the world’s most critical data and networks for more than 25 years. As trailblazers in defense‑grade, high assurance cyber security, we lead the way in developing and delivering innovative cyber security technology. We protect data wherever it resides. Our unwavering dedication and commitment to our customers and the critical missions they serve set us apart.

We are dynamic, vigilant, and proactive in everything we do. Our suite of cross domain, threat protection and insider risk solutions empower governments and enterprise organizations to use data safely—where and however their people need it. At Everfox we innovate, invest, and achieve. We protect what matters most to our customers. And we offer protection like no other. We do all of this so our customers can focus on what matters most— their mission.

Job Title: Renewals Sales Representative

Location: Herndon, VA/DC Area

As a Renewals Sales Representative at Everfox, you will manage relationships with existing customers and drive revenue growth through renewals, cross‑sell, and up‑sell opportunities. You will work closely with field representatives to ensure customers’ needs are met, helping them leverage Everfox’s industry‑leading Web, data, and email content security solutions. This role is critical to maintaining Everfox’s reputation for exceptional customer care and ensuring clients continue to receive best‑class protection against modern security threats.

• Develop and maintain strong relationships with existing Everfox customers, focusing on securing renewals to ensure customer retention and long‑term satisfaction.
• Collaborate with field sales, system integrators, and value‑added resellers to uncover and capitalize on cross‑sell and up‑sell opportunities across Everfox’s security portfolio.
• Leverage Everfox’s multi‑channel sales approach to position the best solution for each customer’s unique needs.

• Create and execute a comprehensive territory development plan to drive success in managing renewals and growing the account portfolio.
• Prioritize sales activities to meet agreed‑upon targets for customer renewals and expanded sales opportunities.

• Maintain a strong pipeline of opportunities, providing accurate, regular forecasts and reporting to senior management on both renewal and cross‑sell progress.
• Track customer interactions and opportunities within Salesforce and other internal systems, ensuring timely follow‑up and closure of identified sales.

• Work closely with internal teams, including Sales Engineering, Channel, and Executives, to engage the right resources at the right time and drive optimal customer outcomes.
• Actively participate in internal and external meetings to provide insight, share knowledge, and continuously improve sales strategies.

• Conduct outbound calls to end users and resellers to manage opportunities, gather insights, and close sales.
• Attend external customer meetings as needed to build relationships and identify additional opportunities for account growth.

• Identify at‑risk renewals early and collaborate with the Inside Sales Manager to develop action plans that mitigate potential churn.
• Escalate complex or high‑risk opportunities as needed to ensure successful closure.

• Stay updated on industry trends, competitive landscape, and Everfox product advancements.
• Continuously develop relevant sales techniques and knowledge through internal training and self‑directed learning.

• Proven success in managing and growing existing accounts in a B2B environment.
• Experience closing business deals, particularly in high‑tech or cybersecurity organizations.
• Experience selling to C‑Suite executives is a plus.
• Proficient with CRM systems, including Salesforce, and capable of maintaining accurate sales records.
• Strong communication and negotiation skills, with a customer‑centric approach to account management.
• Ability to handle multiple…