Account Manager

About the Role:

The Account Manager 2 will conduct assigned sales and account management activities to grow client business in alignment with annual client business plans and sales goals. We welcome applicants from diverse backgrounds and experiences to foster a more inclusive workplace.

• Develop and maintain relationships with assigned clients, customers, and partners, valuing diverse perspectives.
• Educate clients, customers, and partners on DLT's core value services, ensuring accessibility and understanding for all.
• Conduct research to identify opportunities that reflect a variety of needs and preferences.
• Reach out to potential sales prospects, embracing different communication styles.
• Develop and report monthly sales activity documentation, including Sales Plays, with an emphasis on clarity and inclusivity.
• Engage in lead generation and sales activities that consider diverse market segments.
• Make calls to potential customers to discuss assigned client products, adapting approaches to suit varied audiences.
• Collaborate with DLT's OCTO team of market executives and technologists to support client growth objectives, valuing teamwork and diverse input.
• Participate in sales and marketing activities to promote client products, ensuring representation of diverse voices.
• Manage, document, and forecast a pipeline of opportunities, focusing on retention and growth for all clients.
• Conduct client and customer success activities to retain and build business, prioritizing inclusive practices.
• Investigate and resolve client and customer issues as they arise, ensuring equitable solutions.
• Document quotes and other sales activities accurately in the company CRM, promoting transparency.
• Track all opportunities to support the attainment of sales goals, recognizing the contributions of all team members.
• Manage agreements and credit terms as needed, ensuring fairness and clarity.
• Execute Business Planning Objectives, including Internal Team and Client/Partner Joint Business Plans, with a commitment to inclusivity.

• Education: College Degree or equivalent work or military experience; we value diverse educational backgrounds.
• Experience: 2-4 years of sales experience, 2-4 years of general business experience, 2-4 years of customer service experience and/or team leadership experience; 1-2 years of previous job experience with public sector procurement processes. We encourage applicants with varied experiences to apply. Demonstrated ability to achieve sales activity and financial metrics is essential.
• Knowledge, Skills, Abilities: Strong written and verbal communication skills, attention to detail, and proficiency in MS Office (Word, PowerPoint, Excel). We value diverse communication styles and approaches.
• Preferred Qualifications: Proactive learner, resilient, problem-solving mindset, self-starter with attention to detail and organizational skills. Team player capable of working collaboratively with peers and client teams, dedicated to continuous personal and company improvement. We encourage individuals who bring unique perspectives and experiences to apply.

#LI-MW1

Account Management, Business Acumen, Business Development, Communication, Customer Relationship Management (CRM), Sales Activities

At TD SYNNEX, our values guide everything we do:
Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
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• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education,…