Strategic Enterprise CSM: NRR & Accessibility Leader
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-06-25
Listing for:
Deque Systems, Inc
Full Time
position Listed on 2026-06-25
Job specializations:
-
Sales
Account Manager, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Deque Systems, Inc is looking for an experienced Enterprise Customer Success Manager in Herndon, Virginia. The role involves managing post-sale relationships for strategic accounts and driving net revenue retention. Candidates should have a strong background in Customer Success within a B2B SaaS environment.
You will utilize advanced AI tools to enhance customer interactions and reporting, and must demonstrate exceptional communication skills. The position includes the responsibility of fostering multi-threaded relationships across various stakeholders, ensuring strategic growth and renewal success.
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