Customer Relationship Executive - US Public Sector

Customer Relationship Executive – Federal Contracting

We are seeking a highly strategic and motivated Customer Relationship Executive to join our Federal Contracting team. The role involves end‑to‑end management of strategic customer relationships within the Federal Market to drive business growth and ensure comprehensive contract success.

• Drive account growth and portfolio success by owning the end‑to‑end strategy for civilian agencies, maximizing market share growth, and shifting partnerships from sub‑contractor to prime positions.
• Collaborate across senior leadership and internal teams—Sales, Business Line SMEs, Operations, Contracts, Legal, and Enterprise Information Technology—to align solutions with agency needs.
• Represent the brand and build market intelligence by cultivating relationships with government decision‑makers and participating in industry days, vendor outreach, and government‑sponsored events.

• 10–15+ years of dedicated experience in the Federal Market, specifically focusing on Civilian Agencies.
• At least 5 years in a mid‑to‑large‑size account relationship management role for a Federal contractor.
• Strong knowledge of complex acquisition strategies, including GSA schedules, Other Transaction Authorities, and strategic subcontracting.
• Proven ability to engage and influence at the C‑suite level, with strong communication skills to translate technical concepts into clear value propositions.
• Bachelor’s degree in Information Technology, Business Administration, Communications, or related field.
• Active Top Secret security clearance and/or background as a former senior‑level government official is highly desirable.

Competitive compensation and benefits aligned with experience; comprehensive health, wellness, and retirement plans; generous paid time off and holidays; flexible work options to support healthy work‑life balance; and robust opportunities for continuous learning and professional growth.

Reasonably expected salary range: $ – $. Starting salary may vary based on a variety of factors; employees are entitled to the higher rate where state or local minimum wages exceed the federal minimum wage.

Iron Mountain is an equal opportunity employer. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommod See the Supplement to learn more about Equal Employment Opportunity.