Inside Sales Engineer

7481 Coca Cola Dr, Ste 200, Hanover, Maryland 21076, United States

Inside Sales Engineer - Commercial HVAC Products | Carrier Enterprise

Introduction:

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Inside Sales Engineer. Join a team that excels in providing top‑notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

The Inside Sales Engineer will provide customer sales and support for Commercial contractor sales of HVAC equipment, parts, and supplies. This role is an exciting opportunity for a self‑driven individual who will be responsible for working collaboratively with the commercial sales team as a technical advisor and product advocate. The successful candidate will configure, price, and quote technical and financial solutions that position CE as a viable solution for the customer and marketplace.

This position is eligible for performance‑based bonuses and incentives.

Essential Duties and Responsibilities:

• Respond to new business opportunities based on sales leads from Account or Sales Managers and generate quotes for commercial sales with assigned accounts.
• Assist Account Managers and Sales Managers with new and existing accounts, and introduce new products to Engineers and Mechanical Contractors.
• Complete bids, submittals, and take‑offs based on plan reviews and specifications in support of commercial sales.
• Follow up on quotes, bids, and submittals to finalize the sale.
• Engage extensively with customers, manufacturers, and the sales team via phone and email.
• Assist with training for our Commercial dealers as needed.
• Resolve customer issues in alignment with the company’s mission, values, and financial objectives.
• Identify and communicate customer needs and sales opportunities to drive future growth.
• Travel as needed with the Sales Team to support presentations and trade show activities.

Required Qualifications:

• Proficiency in Microsoft Office Applications.
• Ability to read architectural, mechanical, and electrical blueprints.
• Basic understanding of electrical and mechanical control systems.
• Maintain expert‑level product knowledge and applications.
• Strong communication, interpersonal, and organizational skills.
• Proficiency with CRM/Database tools.
• Experience working with contractors is highly desired.
• Ability to handle multiple tasks in a fast‑paced environment.
• Strong problem‑solving abilities with the competence to make recommendations.

Educational and Experience Requirements:

• Bachelor’s Degree in Engineering/Technical Field or equivalent successful experience in a similar technical role.
• Excellent interpersonal and communication skills.
• 3‑5+ years of commercial HVAC engineering or applications experience, or technical knowledge of HVAC.

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.